Data Deletion Instructions
You can request deletion of personal information associated with the Howtomation Social + Booking service, including information received through an authorised Facebook or Instagram connection.
Request deletion by email
- Email [email protected] with the subject Data deletion request.
- Include your name, the Facebook Page or business involved, and the email address or phone number used in the booking conversation.
- Do not send passwords, access tokens or payment card details.
- We will acknowledge the request, verify that we have identified the correct records, and confirm when deletion is complete.
Remove the Facebook connection
You may also remove the Howtomation app or business integration from your Facebook settings. Where Meta sends Howtomation a valid deletion request, we will identify and delete the related app data in accordance with our retention and legal obligations.
What will be deleted
Depending on how the service was used, deletion may cover app-scoped identifiers, Page message content stored by Howtomation, booking contact details and related conversation records. Aggregated or de-identified operational data that no longer identifies you may be retained.
Records we may need to retain
We may retain limited information where reasonably required for security, fraud prevention, dispute resolution, accounting or another legal obligation. Any retained information will remain restricted to that purpose.
Need help?
Contact [email protected] and describe the Page, business or booking involved. We will help identify the correct records without asking you to disclose account credentials.